Contact information

Effective Date: July 16, 2025
Last Updated: July 16, 2025

At Voiyd, we’re committed to providing fast and reliable support for all customers.

📧 Email: support@voiyd.com
💬 Chat: Use the chatbot on our website for quick questions or basic support.
🕒 Hours: Monday – Saturday, 10:00 AM – 8:00 PM (CET/CEST)
🌍 Location: Based in Germany

We aim to respond to all inquiries within 24–48 hours on business days.
Messages received outside business hours are answered the next working day.

For the best assistance, please include your order number and a short description of your issue when contacting us.

All communication, including chatbot conversations, is handled according to our Privacy Policy.